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FREQUENTLY ASKED QUESTIONS
What are your hours?
Our centers are open 7 days a week, by appointment only.
How do I make an appointment?
Feel free to leave messages on our confidential voice mail. You also may use the secure email at [email protected]
What is the appointment cancellation policy?
Do you offer online sessions?
Will you accept my insurance?
Coaching and other services are not covered by insurance.
What if I don't have health insurance or my insurance doesn't cover mental health services?
May I pay by credit card?
How long will it be before I can see a therapist or coach?
What is the difference between coaching and therapy?
Coaching is for those who are healthy and already self-motivated. Many times coaching takes over where therapy leaves off. Coaching is for people who are already functional and want more. We offer coaching sessions in person, phone, via Skype, other on-line conferencing systems all around the world.
How are my privacy and confidentiality protected?
We are dedicated to our clients’ privacy and the strict confidentiality implicit in the patient-therapist relationship. The federal HIPPA Privacy Rule (of 1996) applies. We follow this law in practice and in spirit.
I need help right now. What do I do?
In a life-threatening situation, dial 911 immediately or go to the nearest emergency room. Therapists are not appropriate resources in emergency mental health situations. In addition to calling 911, you may also leave a message for your therapist.